The big question..... Is your collection authentic?
Please explain your rating categories?
Why hire a piece instead of buying it?
How long can I keep the piece?
What type of payment do you accept and when will I be charged for the piece?
Who pays for shipping and handling?
What happens if the piece is lost, stolen or damaged?
Can I borrow more than one bag at a time?
How do I change my order if I have made a mistake?
Do you offer gift certificates?
Are you available for media coverage?